Global Service Jam is a cooperative gathering of people interested in fostering experimentation and developing ideas in service innovation. A global initiative that aims to extend service design, create community, and, above all, make this world a better place.
Scope and Constraints
The design sprint consists of creating the prototype of a service in 2 days, working in teams of 4 to 5 people under an umbrella theme that is only revealed at the beginning of the event. The event itself has very few set rules other than the very restricted time.
The concept of “The Others and I”, a very broad theme that emerged during the initial general brainstorming, was the starting point of our project.
We initially chose to direct our focus on the polarity between foreigners and the locals and started interviewing people to gain better insights on the topic.
Delving into issues of stereotypes and coexistence made us realize that the need for inclusion is not only limited to immigration but embraces many areas of life such as sexual orientation, social status, disability, and cultural differences. From here our choice of solving the issue by addressing the education in schools.
“Open Empathy” is an interactive installation for schools thanks to which children can learn the importance of inclusion, cultural diversity, and the environment through interactive and sensorial experiences. Our main goal is to teach about inclusion and diversity on a global scale from an early age, to encourage empathy and respect.